how to cancel payment in quicken for mac 2017

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I have a recurring online payment that does not appear in my Bill and Income Reminders list, nor anywhere else that I can find, except in my list of online payees.

I cant edit or delete it (the periodic amount due has changed).

I get reminded about it, but cant stop the automatic payment process, and keep getting told I cant edit or delete while a payment is pending.

Hello estanton, Thank you for that additional information, although Im sorry to hear that issues are persisting.

If you havent already, I would recommend performing a Validate Repair on your Quicken data file by going to the File menu File Operations Validate Repair option.

In the window that opens, mark the top box Validate file only and click OK.

When the process completes a data log will open, what does that file say When ready, please next close and re-open Quicken - does the repeating online payment still appear Please also let us know if you use your Financial Institution Bill Payment service or the Quicken Bill Pay service.

Hello estanton Thank you for taking the time to visit the Community to post your issue, although I apologize that you havent received a response.

If you havent done so already, please take a moment to review the steps below: Choose Tools menu Bill and Income Reminders List and then select the Repeating Online tab.

Quicken displays a message, This will delete your payment instructions from Quicken.

It will not send instructions to the payment center to stop making the payments.

You should only use this on the advice of Quicken Technical Support.

The exact wording of this message may vary).

Click OK. Please let me know how it goes -Quicken Tyka.

No, that didnt work.

The (or a) problem is that the payee doesnt even show up as a repeating online payee.

It doesnt appear anywhere except as one of my online payees on that list (where I cant edit or delete it), and then when it just shows up periodically as a downloaded transaction that I can neither edit or cancel, apparently because a payment is already in the queue.

When I try to void the payment, it just reappears on my next download.

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How To Cancel Payment In Quicken For Mac 2017